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The Vectors

Case study · Legal

Cutting cost per signed case by 41% for a personal injury firm

Connected call tracking to the firm's intake system so Google Ads could optimize for signed cases instead of form fills.

Client
Personal injury law firm
Duration
9 months
Updated

Sample data — replace before launch

Results at a glance

  • Cost per signed case

    $3,900$2,300

    Before: $3,900. After: $2,300.

  • Qualified lead rate

    34%61%

    Before: 34%. After: 61%.

  • Signed cases / month

    1829

    Before: 18. After: 29.

The challenge

Where they started

The firm spent heavily on Google Ads but measured success by leads. Roughly two-thirds of those leads were unqualified — wrong practice area, wrong state or existing clients — so the algorithm was learning to find more of the wrong people.

The strategy

What we did

  1. Step 1

    Offline conversion imports

    Signed-case outcomes flow from intake back to Google Ads daily, so bidding optimizes toward real revenue.

  2. Step 2

    Account restructure

    Practice-area campaigns with tight geo targeting, negative keyword libraries and ad schedules matched to intake staffing hours.

  3. Step 3

    Landing page testing

    Five landing page variants tested over 14 weeks; the winner added a short case-evaluation quiz that qualified visitors before they called.

The results

Cost per signed case (USD)

With The Vectors Projected without changesCost per signed case (USD): M1 With The Vectors 3900, Projected without changes 3900; M2 With The Vectors 3700, Projected without changes 3950; M3 With The Vectors 3480, Projected without changes 3880; M4 With The Vectors 3250, Projected without changes 3920; M5 With The Vectors 3050, Projected without changes 3900; M6 With The Vectors 2900, Projected without changes 3940; M7 With The Vectors 2780, Projected without changes 3910; M8 With The Vectors 2650, Projected without changes 3890; M9 With The Vectors 2520, Projected without changes 3930; M10 With The Vectors 2440, Projected without changes 3900; M11 With The Vectors 2360, Projected without changes 3920; M12 With The Vectors 2300, Projected without changes 3900

Client testimonial

“We stopped paying for clicks that never turn into clients. The reporting finally matches what our intake team sees.”
Managing Partner · Personal injury firm (placeholder)

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