Privacy Policy
Last updated:
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This policy explains how The Vectors LLC ("we", "us") collects, uses and protects personal information when you visit www.thevectorsllc.com or contact us. We collect only what we need to respond to you and run our business, and we never sell your personal information.
Information we collect
- Information you give us — such as your name, email, phone number, website address, budget and message when you request an audit, subscribe to our newsletter or email us.
- Usage information — pages viewed, referring sites, device and browser type, collected through analytics cookies only if you consent.
- Technical information — IP address and request data in server logs, used for security, fraud and spam prevention.
How we use your information
- To respond to enquiries, deliver free audits and provide our services.
- To send newsletters you have subscribed to (you can unsubscribe at any time).
- To understand how our website is used and improve it.
- To protect our website and forms from spam and abuse.
- To meet legal, accounting and regulatory obligations.
Legal bases (EEA/UK visitors)
We rely on your consent for analytics and marketing cookies, on our legitimate interests to respond to business enquiries and secure our website, and on contract or legal obligation where applicable.
Sharing your information
We share data only with service providers that help us operate — such as email delivery, hosting, analytics, spam protection and CRM tools — under contracts that require them to protect it. We may disclose information if required by law.
Cookies and analytics
We use Google Consent Mode. Analytics and advertising cookies remain off until you accept them in our cookie banner. See our Cookie Policy for details.
Data retention
We keep enquiry data for up to 24 months unless you become a client, in which case we retain records for the duration of our relationship and as required by law.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, to object to or restrict processing, and to withdraw consent. California residents have rights under the CCPA/CPRA, including the right to know and delete. To exercise any right, email hello@thevectorsllc.com.
Security
We use encryption in transit (HTTPS), access controls and reputable providers to protect your data. No method of transmission is completely secure, but we work hard to protect it.
Children
Our services are intended for businesses and are not directed at children under 16.
Contact
The Vectors LLC, 123 Example Street, Suite 400, Austin, TX 78701, United States. Email: hello@thevectorsllc.com. Phone: +1 (555) 010-2030.